Premium car rental: frequently asked questions

21 years old and a driving licence held for at least 2 years. Only drivers listed in the contract may drive.

Every extra driver must be listed in the contract. Same thresholds: 21 years old and a licence held for 2 years.

Documents are checked during online verification on the site. On-site checks are spot checks: ID or passport and driving licence. We do not check a card in the driver's name at handover.

At handover a company only needs the driver's documents: licence plus ID or passport. We do not require a registry extract, tax number or a separate authorized signature on site.

We issue an invoice. A company rental must be paid before the car is collected.

From 1 day. The daily rate depends on the rental length. The exact day ranges and prices are in your chosen car's price list.

Up to 25% off on rentals of 30+ days. Daily, weekly and monthly rates are on the car's price list.

We confirm bookings as quickly as we can. One hour is not a guaranteed deadline.

Free cancellation up to 48 hours before pickup. Terms for a later cancellation are confirmed when you book.

Support is available 24/7 — phone, e-mail and WhatsApp. From last-minute bookings to help on the road.

The deposit amount is on each car page. You pay at handover by transfer, card pre-authorization or cash. We release the main part within 48 hours after a damage-free return; a small part stays blocked for 30 days in case of fines.

No — every rental comes with a refundable deposit. The amount depends on the car model, typically 5,000–20,000 PLN. You can lower it by buying extra insurance — amounts are in the car offer. After a damage-free return we release the main part within 48 hours.

Compulsory third-party cover and comprehensive insurance are included. The customer's own share depends on the model. You can buy extra insurance and lower the deposit — amounts are in the car offer.

The deposit is paid by card, transfer or cash at handover. A company rental must be paid before the car is collected.

Every car includes 200 km per day as standard. The charge per extra kilometre depends on the car (5–10 PLN/km) — the exact rate is on the chosen car's page and in the /price table.

Driving abroad needs written consent before handover. The rental covers Poland; leaving the country has an extra insurance surcharge — countries are set in the contract.

Pickup and return at our Warsaw branch. Airport, hotel or office — by agreement. Delivery in Warsaw outside the handover point: 100 zł; to Chopin Airport: 150 zł one way.

We hand over and collect cars within the manager's working hours, 10:00 to 22:00 — at the airport too. A handover earlier or later costs an extra 200 zł.

A late return has an extra charge. We confirm the exact amount when you book.

Return the car with the same fuel level as at pickup. A lower level: refuel cost plus a handling fee.

Smoking in the car: 1,000 PLN. Heavy soiling beyond normal use is charged at actual cleaning cost.

Delivery or return at Warsaw Chopin Airport (WAW) costs 150 zł one way, 300 zł both ways. Airport parking is included. We deliver to Chopin Airport only, not to Modlin.

We agree the handover spot at Chopin Airport with you — usually the lower level, in the arrivals area. We settle the details in advance from your flight number.

Yes — we collect at Chopin Airport, your hotel or any Warsaw address, by prior agreement. A return at the airport costs 150 zł.

Up to 1 hour of waiting for a delayed flight is included. If we wait longer than 1 hour, you pay a one-time 100 zł fee for the manager's waiting — not per hour. That is why we ask for your flight number when you book.